Cloud by IX Dashboard

The Cloud by IX Product Dashboard displays alerts and system announcements for the Cloud by IX account. Quick Bundles can be launched from the dashboard by selecting the banner at the top. Account limitations are displayed in the center of the dashboard, which displays all active servers and their statuses. A Usage Balance Summary is located on the right sidebar. Cloud by IX product tutorials can be accessed in a new page by selecting the link above the Usage Balance Summary

Classifications / Account Limitations

Upon order creation, your account will be created with Class A. Upon order verification, your account will automatically be upgraded to Class B. Please contact our Cloud Sales Representatives for quick review and to increase on your account limitations.


Storage Limit IP Limit Server Limit Class
2 1 1 Class A
12 64 5 Class B
50 1024 20 Class C
1024 65536 512 Class D

Quick Bundle Servers

Quick Bundle Servers are preconfigured server packages with an associated hourly rate for the package. Quick Bundles cannot be customized, but if you create a custom server, it will appear in the Quick Bundles Menu as the "Last Purchased Server Configuration". This makes the recreation of that server a snap.



Last Purchased Server Configuration

The Last Purchased Server Configuration is added to the Quick Bundle selection menu after a custom server has been created. This allows you to skip the server creation wizard to quickly and easily recreate a server with the same exact specifications.

Launching Quick Bundles

Quick Bundles can be viewed by selecting the banner at the top of the Cloud by IX Product Dashboard. Upon selecting the launch option on a Quick Bundle server, that server will initiate provisioning on your account. Quick Bundle servers will launch with the Quick Bundle name, but the name can be modified by editing the server configuration after provisioning.

Why so few Quick Bundles?

There are a limited number of Quick Bundle server configurations available. You can easily create your own custom server configuration by selecting the Servers Menu on the left and then Add Server button in the upper right.

Quick Bundle Password

If the Quick Bundle configuration has a root password it will be displayed after the server has finished provisioning in a pop-up message. You may receive a warning regarding the root password if you navigate outside of the Cloud by IX Product Section of the control panel. To reset your password, the Quick Bundle server must be stopped from the Servers Page:


After the server is stopped, select the server and reset the password.



Alerts are used by our system administration and management teams to inform you of any system announcements that will affect your access to the server control panel. Alerts can be viewed and accessed by selecting the alert on the Cloud by IX Product Dashboard.


The number of active alerts will be displayed on the left. System announcements can be selected to review the entire notification.

Usage Balance Summary

Usage Balance Summary displays the current usage and the usage for the last 7 days. If your account is setup with Incremental Billing, it will display the Charge Threshold amount. This is the amount to be charged when the usage amount meets or exceeds the Charge Threshold.

If your account is set to Deposit Billing, the Usage Balance Summary will display your Usage Amount, Deposit Amount, and Usage for the last 7 days. Your usage is deducted from the deposit amount daily.

Current Usage is calculated daily. On Deposit Billing, this will often read $0.00 until the usage is calculated for the current day. The date and time of the most recent server usage calculation can be found at the top of the usage summary.

Usage Balance Summary Examples

Incremental Billing Example


Deposit Billing Example


Servers Displayed On Dashboard

Running and stopped servers are displayed with their status on the Cloud by IX Product Dashboard. You can quickly view the performance of your active servers with a glance at the server status.

Server Status


Server is not experiencing any issues. Server is running and operating as normal. No Errors
Server is in error state. This could be due to failed provisioning or misconfiguration. Servers in an error state are not billed. Contact our customer support if your server is stuck in this status. Errors
Server is turned off. When the server is turned on, it will enter Processing status, then No Errors when the server is running. Server Off
Server is provisioning initial configuration or a change is being made on the server. Servers will be in processing state when configuration changes are made such as root disk resize or computing power changes. When the server has completed with the change, the status will change to No Errors. Processing


Bandwidth is displayed for the last hour of server operation. This should be used for quick monitoring of traffic on the server. A more detailed bandwidth report for the last 7 days can be accessed by selecting the bandwidth heartbeat on the dashboard. Detailed reports can be refreshed from the statistics interface.


CPU Usage

CPU usage can be viewed on the dashboard. This is real time information for the displayed server. Upon selection, you can view a detailed report for CPU usage over the last hour of server operation. CPU statistics can be refreshed from the statistics interface.